Privacy policy
This policy explains what information ARQ ONE Studios collects through this website, why we collect it and how we look after it.
01What we collect
When you send a brief through our contact form, we collect the details you choose to share: your name and email address, and optionally your phone number, company, the services you are interested in and your message.
We do not ask for, and do not want, sensitive personal information through this website.
02How we use it
We use your details only to reply to your enquiry and, if we go on to work together, to manage that project. We never sell your information and we do not add you to marketing lists without asking.
03Emails
Enquiries reach our team by email, and our replies come by email too. Emails sent from this website may use open and click tracking, so we can see whether a message arrived and was opened. Opens are approximate and are never used to profile you.
04Analytics and cookies
We measure visits with privacy-friendly analytics that does not use cookies and does not identify individual visitors. It tells us which pages are popular, never who looked at them.
This website does not set advertising or cross-site tracking cookies.
05Storage and retention
Enquiries are stored securely with our website provider and kept only for as long as we need them to respond and to manage any work that follows.
06Your rights
You can ask us at any time to access, correct or delete the information you have shared with us. Get in touch through the contact page and we will act on your request promptly.
07Changes to this policy
If we change how we handle personal information, we will update this page and the date at the top of it.
Questions about this page? Reach the team through our contact page.
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